Capture the lessons learned (directive step 3b):ĭiscuss origins of issues and causes (positive and negative), and record the results for keeping on-file with the project documentation.Review and assess information (directive step 3a):Īnalyze reference material, isolate indication of threats causing undesirable results and opportunities seized during the project's life.Steps for completing a lessons-learned report (note that the directive referred to below is the National Project Management System Directive on Lessons Learned for Real Property Projects):Ĭonsult stakeholders and gather materials that will provide records of decisions, provide details of events, to support the identification of lessons learned. Lessons-Learned reports are to be forwarded to the Regional Gatekeeper to enable suggestions for improvement and lessons learned to be shared with the real property community. However, it is required as one of the activities included in the Close-Out phases in each of the Identification and Delivery Stages of the National Project Management System (NPMS).
Project lessons learned can be performed at any time during the project. In addition to being a key element of good quality management, it also allows us the opportunity to evaluate and learn from the many activities that took place throughout our project's life-cycle. The Lessons-Learned Report is an essential component of the Continual Improvement Process. Property Manager: (name and telephone number).
National Project Management System (NPMS) Phase: ( ).
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